We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of trendy bags (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://trendy-bags.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came in within a month. The buckle is heavy, the belt itself is pressed leather, it looks cool). The workmanship is wonderful. Packed in a black velvet bag. I recommend to buy unequivocally.
3 Mar 2019 23:33
Normal. Heavy buckle. When ordering, i realized that it's not skin, i'm not naive). At the waist 80/hips 96 to me belt 110 cm was too big. But this is not a problem, you can shorten, even the instruction is. The store put as a gift earrings-carnations. For this special thanks) i'll give my daughter. Delivery to moscow is fast enough. The seller checked-now i will order other belts) thanks
2 Mar 2019 02:35
The store is a miracle. The belt came in a bag, also put the gifts :) thanks!
28 Feb 2019 04:31
Everything corresponds to the description. delivery less than a month. the store put another 2 gift for which a special thank you. packed well-the strap is sealed in polyteylene plus a branded pouch pouch well and standard packaging in a pup. it looks like real skin well, i will not approve although the brand is worth it. in principle they took a discount so will go
26 Feb 2019 21:00
Looks not bad. Soft. But narrow. I haven't seen my fault. Put down gifts. Drove to cheita on 31 days.
18 Feb 2019 12:11
Loved, thanks for toast, enjoyed, hugs fraternal. Gratidao
18 Feb 2019 02:07
Chic belt, for gift special thanks, belt of excellent quality
16 Feb 2019 09:27
Delivery is fast. Seller put Gifts))) corresponds to the description. Everything is fine!
12 Feb 2019 04:28
great quality + perfect packing
6 Feb 2019 18:41
The belt liked, the width of 3,2 cm. the store put a gift. delivery to moscow 3 weeks.
2 Feb 2019 00:08
Chic quality and very fast delivery.
30 Jan 2019 03:20
Soft, good, in cheholchik
21 Jan 2019 10:19
Item super thanks for the gift
20 Jan 2019 05:04
Everything is just super! Very beautiful! Seller thanks!