We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of trendy bags (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://trendy-bags.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, Genuine Leather, roomy, at very affordable price. Ty. I recommend!
9 Mar 2019 07:11
All as in the photo, packed well. Thank you. Roomy. I recommend. And also put the keychain as a gift. Very nice!)))
7 Mar 2019 02:54
Very very cool looks
6 Mar 2019 19:49
Thanks for the bag! Soft comfortable. No smell. A roomy still keychain as a gift. Inside there are 2 small feeders and two large plus under the keys and phone. Sewing smooth. Very satisfied and happy. Thank you. In tomsk region for 3 weeks.
4 Mar 2019 07:52
My order was directly in the chinese new year, so the shipment was delayed. But the store immediately warned me, so i got patience and began to wait. The shipping itself was very fast, something within the week. Bought for 778r. So i can say that for this price you will not find anything better. In general, i was hoping that the bag will be bigger, because. I knew the size. But due to the fact that the seams are external, not internal, they "ate" 2 cm on each side. So my calculation was wrong. Little!
28 Feb 2019 03:32
The bag came sooo quickly! Weeks for two in krasnoyarsk! All as in the picture!
27 Feb 2019 03:31
Looks like skin. But flat sides do not look ice. And the pen... Buy a chain. Came quickly thanks for the gift
23 Feb 2019 05:32
19 Feb 2019 05:57
Not the first time i order from this store. Delivery is fast. The product corresponds to the description.
18 Feb 2019 06:41
It's bad that there is no wide bottom. as a purse for excursions will go.
15 Feb 2019 09:16
Good handbag, clutch! Thanks to the store for the fast delivery!
13 Feb 2019 12:03
The bag is good, of the minuses-narrow, there is no 1 cm there, and the fabric strap will forgive the look