SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of trendy bags (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendy-bags.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came quickly. Quality is good. Emotions positive
Soma izskatās labi, akurāti nošūts, smakas nav. Ar pirkumu apmierināta.
Ok!
Good bag with plenty of space. Still a little primly. I think it after many use some smoother is.
The parcel was about a month. Bag is happy. The fittings are good, the seams are even, the smell is absent. Contents of the parcel in the photo. Packed in a bag with pouches, not wrinkled. I'm very happy. I recommend this store.
As always, the quality is on top!!!! This is my 4th order in the store! I wear bags (including 1 leather) only from realer! This is my favorite store! The bag is delicious! Thanks for the bag and gifts (pendant and rag bag realer)! 22.01 ordered, 07.03 took from the post office. Track was watching until pochtofis. I'm delighted!
A good, comfortable, roomy bag made of leatherette. No smell. Came slightly wrinkled, but quickly took the right shape. Delivered by courier to the entrance. Delivery in a reasonable time. As a gift, the store sent a amulet in chinese style. Everyone is happy. Thank You
Impressive transaction in all aspects, wonderful bag, prompt arrival, friendly store. What more can you ask for? Thanks a lot!
Bag class! Mom was satisfied. I first decorated black. Changed my mind, asked the store to change-everything was fulfilled. True, not immediately answered, but responded (thanks to the realer support service). Color and appearance-all as in the description. Only gold hardware is something. In my opinion, something less flashy would look better. But here, as they say, taste and color.
Excellent, thank you for the gift,.
Excelente
The bag came very quickly, for 10 days. Looks exactly like in the picture, the quality is excellent. The skin is quality, neither rigid nor soft, such as it should. Lightning works gently. Handle comfortable, pockets a lot-handbag class! If the accessories were black metal or at least silver. Packaging is good, inside are gifts-pendant and bag-package. In general, very satisfied with the bag and the work of the store, and of course the delivery. Thank you store!
Ideal for such a price! Thanks to the store for the mega prompt delivery and gifts that came together with the bag!
The bag is cool. I already have the same red. I love her. I took it here. Now i decided to order bordeaux. Whatever it is, but this delivery of sdek! I ordered 30.01. Already 02.02 parcel was in the delivery point. The store is clever! Everything is clear, prompt. The delivery was scheduled for 06.02. But i got my bag only 01.03! And then, after repeated calls to the department itself, then to the sdek hotline and communication with the seller on the subject of delivery. I wanted to order another black for a friend, but now i do not know whether it is worth it? I do not want to beat out my order again with a scandal. There are no complaints to the seller. Answered promptly, always in touch. For which he special thanks.
Excellent and Thanks for the gift.
Super bag! Without extraneous odors! Very comfortable to wear on the shoulder! Thank you store! I want to order another color to myself and as a gift to my mother! Very much everyone liked it!
Delivery mega fast, 3 days (+ 2 days sent)!!!!! This is the fastest delivery on ali. The bag is cool, took not itself, the customer is very satisfied, squeaked with happiness.))) Sewn very neatly, odorless, the seams are even, sewing factory. A small present from the store is attached to the bag. The bag is roomy, many pockets. With the seller did not communicate-he wrote when paying and unsubscribed when he sent the goods. Just umnichka!!! From the service i'm delighted!!!! I recommend the seller and the product. Seller success in sales, special thanks for the service!!! The seller is just super, super!!!!))))